Terms of Service

Version 2026-10-07

These Terms of Service (the "Terms") are a binding agreement between you and 50K SaaS Ventures Pvt Ltd (trading as OnSuite), Cabin 5A, 5th Floor, Plot No. 7, Sy. No. 66 & 67, Jubilee Enclave, Madhapur, Serilingampally, Telangana 500032, India ("OnVoice", "we", "us"). They govern your use of the OnVoice applications for macOS and for iPhone, including the OnVoice keyboard for iPhone, together with their updates, documentation, and related materials (together, the "App"). They apply whether you got the App from our website or from Apple's App Store. By clicking "Accept" (on Mac), or by creating an account, installing, or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

Please read Sections 11 (Disclaimer of Warranties), 12 (Limitation of Liability), 13 (Indemnification), and 15 (Governing Law and Dispute Resolution). They limit our liability and affect your legal rights, including your right to sue in court and to bring a class action.

1. Eligibility and authority

You must be 18 or older to create an account, and legally able to enter into a contract where you live. If you use the App for an organization, you represent that you have authority to bind it, and "you" includes that organization. You may not use the App if you are barred from doing so by law or if you are located in, or ordinarily resident in, a country subject to comprehensive sanctions or embargo.

2. Your account

The Mac app needs a free OnVoice account, which is part of OnSuite. On iPhone, an account is optional; you need one only to link your Mac and turn on sync. You sign in with Apple, Google, or WhatsApp. You agree to give accurate information, to keep access to your sign-in method secure, and to tell us at privacy@onsuite.in if you think someone else is using your account. You are responsible for what happens under your account. An account is for one person; do not share it.

You can delete your account from the App or from your account page on our website. If you own a team workspace that other people still use, you must first transfer it or remove them. Deleting your account signs you out and removes the account information we hold, as described in the Privacy Policy. It does not delete what the App has stored on your devices or, if you use iCloud sync, in your iCloud account; the Privacy Policy explains how to delete that.

3. Price

The App is currently free. If we later offer paid features, we will tell you the price and the terms that apply before you buy anything, and nothing you already use for free will start costing you money without your agreement. Anything bought through Apple's App Store is also subject to Apple's terms for that purchase.

4. License

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the App on Apple devices that you own or control, for your own lawful purposes. If you got the App from Apple's App Store, this license is also limited to the uses permitted by the Usage Rules in Apple's Media Services Terms and Conditions, except that the App may be used by other accounts associated with you through Family Sharing or volume purchasing where Apple allows it. The App is licensed, not sold. We and our licensors keep all rights not expressly granted.

5. Restrictions

You will not, and will not allow anyone else to:

• copy, modify, translate, or create derivative works of the App, except as the law permits notwithstanding this restriction;
• reverse engineer, decompile, or disassemble the App, or attempt to extract its source code, except to the extent applicable law expressly permits despite this restriction;
• rent, lease, lend, sell, sublicense, distribute, host, or provide the App to third parties as a service;
• remove or alter any notice of ownership, license, or attribution;
• circumvent or interfere with any security, permission, account, or technical limitation of the App, macOS, or iOS;
• use the App to violate any law or the rights of any person, to harass, defame, or deceive, to generate or distribute unlawful content, or to record or transcribe any person without any consent the law requires;
• use the App in circumstances where its failure could lead to death, injury, or serious harm, including medical, emergency, life-support, aviation, or safety-critical systems; or
• use the App to build a competing product, or to train a machine-learning model, except as the law permits.

6. Permissions and how the App works

The App works only with permissions you grant in macOS or iOS, and you can withdraw them at any time. The Privacy Policy explains each one. In short:

• On a Mac, Microphone and Accessibility let the App listen while you dictate, read the app and text field you are dictating into and a limited amount of nearby text, use the clipboard briefly, and insert text for you. Optional permissions let it capture the sound of a call while you take meeting notes, add calendar events and reminders you ask for by voice, and read contact names to spell them correctly.
• On iPhone, the OnVoice keyboard asks for Full Access so that it can share your settings, dictionary, and dictations with the OnVoice app on the same iPhone. Microphone and Speech Recognition let the App turn your speech into text.

Because the App types into other apps for you, you are responsible for reviewing what it inserts before you rely on it, send it, save it, or submit it. You are responsible for every action taken through your device using the App, including text inserted into the wrong window or field, and calendar events or reminders created from what you said.

7. Your content and responsibilities

You own what you dictate, type, and write in the App, including meeting notes, diary entries, and to-dos ("Your Content"). We claim no rights in it, and the App does not send it to us. You alone are responsible for Your Content and for how you use it, including its accuracy, legality, and the consents it requires.

Consent and recording laws. Laws in many places restrict recording, transcribing, or processing other people's voices and words without their consent, and some require the consent of every party. This applies in particular to meeting notes, which transcribe everyone on a call. You are solely responsible for complying with these laws, including telling people and getting their consent where required. Do not use the App to capture conversations, calls, or meetings unless you have every consent required.

Sensitive and regulated information. The App is not designed for, and we make no representation that it is suitable for, regulated data such as protected health information, payment card data, or information subject to legal privilege or confidentiality duties. You are solely responsible for deciding whether it is appropriate to dictate such information, and for ensuring you do not send it to any cloud provider you connect.

8. Third-party services and software

The App can connect to third-party services that you choose and configure, such as AI model providers (for example Anthropic or any OpenAI-compatible service), hosts of speech and language models, update hosts, and Apple's iCloud if you turn on iCloud sync. Your use of them is governed by their own terms and privacy policies and your own account and API key. We do not control, endorse, or take responsibility for them, their availability, their output, their charges, or how they handle data. You are solely responsible for all fees, usage, and compliance associated with your accounts and keys, and for keeping your keys secure. Signing in with Apple, Google, or WhatsApp is also subject to that provider's terms.

The App includes third-party and open-source software, and speech and language models, licensed under their own terms, which govern those components. The App lists them in its settings. Nothing in these Terms limits your rights under those licenses.

9. AI and speech output

Speech recognition, translation, and AI text transformation are probabilistic. Output can be inaccurate, incomplete, offensive, misleading, or inappropriate, may omit or alter words, and may differ between attempts. The App's modes and styles (such as Clean, Polish, Concise, Expand, and Custom), meeting summaries, translations, and answers about your meetings rewrite or interpret text and can change meaning. You are responsible for reviewing all output. Output is not professional, legal, medical, financial, or other expert advice, and you must not rely on it as such. We are not responsible for decisions you make or actions you take based on output.

9A. Estimated value of time saved

The App can show an estimated value of your time. It is an estimate of the value of time you may have got back by dictating instead of typing, priced at an hourly rate. It is not money you saved, earned, or are owed, and it is not a statement about the App's price or about any return on it. The basis is: typing at about 40 words per minute compared with your measured speaking speed; an hourly rate that defaults to USD 25 (you can change it); labelled flat allowances for smart-style rewrites, selection commands, and meetings with notes; and, where a currency other than US dollars is shown, a conversion using an approximate exchange-rate table stored in the App as of September 2026, not live rates. The figure is provided for information only, may be inaccurate for you, and we make no guarantee about it. Do not rely on it for any financial, tax, employment, or purchasing decision.

10. Ownership, updates, and availability

Ownership. The App, including its code, design, text, graphics, and trademarks (including "OnVoice" and "OnSuite"), is owned by us or our licensors and is protected by intellectual-property laws. Except for the license in Section 4, no rights are granted. If you send us feedback or suggestions, you grant us a perpetual, worldwide, irrevocable, royalty-free license to use them without obligation to you.

Updates. If you got the Mac app from our website, it can check for and install updates that we publish; you can turn automatic checking off in its settings. If you got the App from Apple's App Store, updates come through the App Store. Some updates may be needed for the App to keep working, including for your account.

Availability. We may change, suspend, or discontinue the App or any feature at any time. We do not promise that the App will be available, uninterrupted, compatible with any particular device, operating-system version, or third-party app, or error-free. Features that depend on macOS, iOS, Apple technologies, or third-party services may change or stop working without notice. We have no obligation to provide support, maintenance, or updates unless a separate written agreement says otherwise.

11. Disclaimer of warranties

To the maximum extent permitted by law, the App is provided "as is" and "as available", with all faults, and without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and any warranty arising from course of dealing or usage. We do not warrant that the App will meet your requirements; that it will insert text correctly, in the intended place, or at all; that recognition, translation, or transformation will be accurate; that it will be secure, uninterrupted, or free of harmful components; or that data will not be lost, altered, or inserted into the wrong application. You use the App at your own risk. No advice or information from us creates a warranty. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you, and in that case the disclaimers apply to the fullest extent the law allows.

12. Limitation of liability

To the maximum extent permitted by law:

• we, our affiliates, and our and their directors, officers, employees, contractors, licensors, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or anticipated savings, or for the cost of substitute goods or services, arising out of or related to these Terms or the App, however caused, on any theory of liability (contract, tort including negligence, strict liability, or otherwise), even if advised of the possibility of such damages; and
• our total aggregate liability arising out of or related to these Terms or the App will not exceed the greater of (a) the amount you paid for the App in the twelve months before the event giving rise to the claim, and (b) USD 50.

These limits apply even if a remedy fails of its essential purpose. They do not exclude or limit liability that cannot be excluded or limited by law, such as liability for fraud, or for death or personal injury caused by our negligence where the law forbids excluding it. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. You acknowledge that these disclaimers and limits are a fundamental part of the bargain and that we would not offer the App without them.

13. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless us, our affiliates, and our and their directors, officers, employees, contractors, and licensors from and against all claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) Your Content or your dictation or transcription of any person's voice or words; (b) your breach of these Terms or of any law; (c) your violation of any third party's rights, including privacy and intellectual-property rights; (d) your use of third-party services or accounts connected through the App; or (e) text inserted, sent, or published, or events and reminders created, through your use of the App. We may assume control of the defense of any matter, and you will cooperate. You may not settle a claim that imposes obligations on us without our written consent.

14. Termination

These Terms apply until terminated. You may stop at any time by deleting your account and the App. We may suspend or terminate your account or license immediately, without notice, if you breach these Terms or if we discontinue the App. On termination you must stop using and delete the App. Sections 5, 7, 8, 9, 9A, 10 (Ownership), and 11 through 21, and any provision that by its nature should survive, survive termination.

15. Governing law and disputes

Governing law. These Terms and any dispute arising out of or relating to them or the App are governed by the laws of India, without regard to its conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before starting any formal proceeding, you agree to send written notice of the dispute to privacy@onsuite.in describing it in reasonable detail, and to negotiate in good faith with us for at least 30 days.

No class actions. To the maximum extent permitted by law, all claims must be brought only in your individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

Courts. If the dispute is not resolved, and as allowed by law, the courts at Hyderabad, Telangana, India have jurisdiction, and you consent to their jurisdiction and venue. If you are a consumer, you may also bring a claim in the courts or consumer forums where you live, where your local law allows it. Nothing here limits rights you have under your local consumer law.

16. Export, sanctions, and compliance

You will comply with all export-control, sanctions, and trade laws that apply to your use of the App. You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

17. Copyright and notices

If you believe the App infringes your rights, write to privacy@onsuite.in with enough detail for us to investigate, and we will respond as the law requires.

18. Changes to these Terms

We may modify these Terms. When we make a material change, we will tell you in the App or by email before it takes effect, and on Mac the App will ask you to accept the new version before you continue. Your continued use after a change takes effect, or your acceptance, means you agree to it. If you do not agree, stop using the App and delete it. The version and date are at the top.

19. Apple

This Section applies if you got the App from Apple's App Store, and it also applies to the extent Apple's rules require it for any other copy of the App running on an Apple device. If it conflicts with any other part of these Terms, this Section wins.

• Acknowledgement. These Terms are between you and us only, not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the App and its content.
• Scope of license. Your license is limited as described in Section 4, including the Usage Rules in Apple's Media Services Terms and Conditions.
• Maintenance and support. We are solely responsible for any maintenance and support of the App, as set out in these Terms or as required by law. Apple has no obligation whatsoever to furnish any maintenance or support for the App.
• Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are our sole responsibility, to the extent they are not disclaimed in these Terms.
• Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to the App or your possession or use of it, including (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
• Intellectual property. If any third party claims that the App or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement, and discharge of that claim.
• Legal compliance. You make the representations in Section 16.
• Developer name and address. Questions, complaints, or claims about the App should be sent to us at the address in Section 21.
• Third-party terms. You must comply with applicable third-party terms of agreement when using the App.
• Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. When you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

20. General

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of operating systems, networks, or third-party services, acts of government, natural disasters, war, terrorism, labor disputes, or failures of utilities or communications. Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the App and replace all earlier understandings. Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the rest remain in effect. No waiver. Our failure to enforce a provision is not a waiver of it. Assignment. You may not assign or transfer these Terms without our written consent; we may assign them freely, including in a merger, acquisition, or sale of assets. Any attempted assignment in breach of this Section is void. No third-party beneficiaries, except as stated in Section 19 and for the persons we protect in Sections 11 through 13. Interpretation. Headings are for convenience only, "including" means "including without limitation", and these Terms will not be construed against the drafter. Electronic acceptance. You agree that clicking "Accept" is your electronic signature and creates a binding agreement, and that we may keep a record of your acceptance on your device. Notices. We may give you notice through the App, by email to the address on your account, or by posting to our website; you may give us notice at the address below.

21. Contact

50K SaaS Ventures Pvt Ltd (trading as OnSuite) Cabin 5A, 5th Floor, Plot No. 7, Sy. No. 66 & 67, Jubilee Enclave, Madhapur, Serilingampally, Telangana 500032, India privacy@onsuite.in